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KEY FEATURES
Ecommerce and D2C brands deal with high lead volumes, multi-channel customer interactions, and repeat purchases. Zoho CRM helps unify customer data, automate follow-ups, and improve retention across channels. At Xceptive Solution, we customize Zoho CRM for ecommerce businesses to manage leads, orders, customers, and support efficiently—driving higher conversions and lifetime value.
Managing customers across multiple platforms without a CRM leads to lost opportunities and poor customer experience.
Capture customer information, orders, interactions, and history in one place.
Engage customers across WhatsApp, email, chat, and support channels seamlessly.
Automate abandoned cart follow-ups, repeat purchase reminders, and loyalty campaigns.
Track conversions, customer behavior, and campaign performance in real time.
CRM solutions tailored for high-volume, fast-moving ecommerce operations.
Integrate Zoho CRM with Shopify, WooCommerce, marketplaces, and D2C platforms.
Automatic sync of orders, customers, SKUs, and transaction data.
Track leads from ads, landing pages, marketplaces, and social platforms.
Workflows for abandoned carts, repeat orders, upsell, and cross-sell campaigns.
Segment customers by purchase behavior, location, and lifetime value.
Connect CRM with Zoho Desk or support tools for unified customer service.
Revenue tracking, funnel analysis, and campaign performance dashboards.
Hands-on training for sales, marketing, and support teams.
Unlock all CRM features and grow your business effortlessly.
A structured approach built for speed, accuracy, and scalability.
Zoho delivers enterprise-level features at an affordable cost, making it the
perfect balance of power, scalability, and value for growing teams.
| Feature / Platform | Zoho | Salesforce | HubSpot | Freshworks |
|---|---|---|---|---|
| Pricing | ✅ Affordable & flexible | ❌ Expensive | ✅ Moderate | ✅ Affordable |
| Customization | ✅ High | ✅ High | ❌ Limited | ❌ Moderate |
| Automation | ✅ Powerful | ✅ Powerful | ❌ Limited | ✅ Good |
| Integrations | ✅ 100+ native | ❌ 3rd-party heavy | ✅ Limited | ✅ Moderate |
| Setup Time | ✅ Fast | ❌ Slow | ✅ Fast | ✅ Fast |
| Best For | SMBs, MSMEs, Startups | Enterprise | Marketing teams | Support teams |
At Xceptive Solution, we don’t just deliver projects—we build partnerships. Hear from our satisfied clients who’ve seen
real growth through our SEO and digital services.
At Xceptive Solution, we don’t just deliver projects—we build partnerships. Hear from our satisfied clients who’ve seen
real growth through our SEO and digital services.
Zoho CRM helps businesses manage leads, automate sales processes, and track customer interactions in one unified platform. We help you set it up to achieve complete sales visibility and smarter decision-making.
Zoho CRM helps businesses manage leads, automate sales processes, and track customer interactions in one unified platform. We help you set it up to achieve complete sales visibility and smarter decision-making.
Zoho CRM helps businesses manage leads, automate sales processes, and track customer interactions in one unified platform. We help you set it up to achieve complete sales visibility and smarter decision-making.
Partnering with Xceptive gives your business measurable improvements—not just new tools. We focus on delivering real operational outcomes that help you scale faster and work smarter.
At Xceptive Solution, we don’t just deliver projects—we build partnerships. Hear from our satisfied clients who’ve seen real growth through our SEO and digital services.
Brick-and-mortar stores, service providers, and local professionals.
Geo-targeted optimization
Google Business Profile enhancement
Review & citation building
Brick-and-mortar stores, service providers, and local professionals.
Geo-targeted optimization
Google Business Profile enhancement
Review & citation building
Brick-and-mortar stores, service providers, and local professionals.
Geo-targeted optimization
Google Business Profile enhancement
Review & citation building
Brick-and-mortar stores, service providers, and local professionals.
Geo-targeted optimization
Google Business Profile enhancement
Review & citation buildingAt Xceptive Solution, we don’t just implement Zoho—we transform the way your business operates. Our consulting approach focuses on deep understanding, accurate setup, seamless automation, and long-term optimization so your teams work smarter, faster, and with zero friction.
Smart sales CRM to manage leads and improve customer relationships.
All-in-one suite combining CRM, support, marketing, analytics, and automation.
Pipeline-focused, lightweight CRM designed for small teams and startups.
Powerful inventory & order management software for ecommerce and distributors.
Advanced online form builder for capturing leads and syncing data.
No-code integration tool to automate flow between Zoho & third-party tools.
Low-code platform to build custom business apps & complex operations.
Complete HRMS for attendance, leave, policies & performance management.
Live chat, chatbot, and visitor tracking platform to convert leads faster.
Helping businesses streamline operations, automate workflows, and scale efficiently using modern technology platforms like Zoho. With a strong delivery team based in India and a global presence, we support organizations across industries with reliable, process-driven solutions.
By combining strategic thinking, technical expertise, and a deep understanding of business workflows, Xceptive Solution helps organizations build scalable systems that support growth, improve team productivity, and enhance customer experience.
Yes. We integrate Zoho CRM with major ecommerce platforms and marketplaces.
Yes. We build workflows for cart recovery and retention campaigns.
Yes. Zoho CRM is scalable and handles large datasets efficiently.
Yes. We integrate Zoho CRM with Zoho Desk for unified support.
Yes. We offer AMC and continuous optimization services.
Get instant access to Zoho CRM with expert setup support.
