Zoho CRM is not a one-time setup—it requires ongoing support to stay efficient, secure, and aligned with your business growth. At Xceptive Solution, we provide dedicated Zoho CRM Support & AMC services to ensure your CRM runs smoothly, issues are resolved quickly, and new requirements are implemented without disruption.










Without ongoing support, CRMs become outdated, inefficient, and underutilized. AMC keeps your system optimized.
Quick issue resolution ensures your sales and support teams never face downtime.
Regular reviews and improvements keep your CRM aligned with evolving business needs.
New workflows, fields, reports, or automation can be added without delays.
Ongoing support and guidance help teams use Zoho CRM more effectively.
Proactive CRM maintenance, rapid support, and continuous enhancements for long-term success.
Get access to Zoho-certified experts for quick issue resolution and guidance.
Prompt resolution of configuration, automation, and integration issues.
Modify existing workflows or implement new automations as business needs evolve.
Add or update modules, fields, layouts, roles, and permissions.
Create or refine dashboards and reports for better insights and tracking.
Ongoing monitoring and support for integrated systems and data flows.
Support for user queries, refresher training, and onboarding new team members.
Periodic reviews of permissions, data access, and security configurations.
Unlock all CRM features and grow your business effortlessly.
A structured approach to deliver reliable support and continuous improvements.
Zoho delivers enterprise-level features at an affordable cost, making it the
perfect balance of power, scalability, and value for growing teams.
| Feature / Platform | Zoho | Salesforce | HubSpot | Freshworks |
|---|---|---|---|---|
| Pricing | ✅ Affordable & flexible | ❌ Expensive | ✅ Moderate | ✅ Affordable |
| Customization | ✅ High | ✅ High | ❌ Limited | ❌ Moderate |
| Automation | ✅ Powerful | ✅ Powerful | ❌ Limited | ✅ Good |
| Integrations | ✅ 100+ native | ❌ 3rd-party heavy | ✅ Limited | ✅ Moderate |
| Setup Time | ✅ Fast | ❌ Slow | ✅ Fast | ✅ Fast |
| Best For | SMBs, MSMEs, Startups | Enterprise | Marketing teams | Support teams |
At Xceptive Solution, we don’t just deliver projects—we build partnerships. Hear from our satisfied clients who’ve seen
real growth through our SEO and digital services.
At Xceptive Solution, we don’t just deliver projects—we build partnerships. Hear from our satisfied clients who’ve seen
real growth through our SEO and digital services.
Zoho CRM helps businesses manage leads, automate sales processes, and track customer interactions in one unified platform. We help you set it up to achieve complete sales visibility and smarter decision-making.
Zoho CRM helps businesses manage leads, automate sales processes, and track customer interactions in one unified platform. We help you set it up to achieve complete sales visibility and smarter decision-making.
Zoho CRM helps businesses manage leads, automate sales processes, and track customer interactions in one unified platform. We help you set it up to achieve complete sales visibility and smarter decision-making.
Partnering with Xceptive gives your business measurable improvements—not just new tools. We focus on delivering real operational outcomes that help you scale faster and work smarter.
At Xceptive Solution, we don’t just deliver projects—we build partnerships. Hear from our satisfied clients who’ve seen real growth through our SEO and digital services.
At Xceptive Solution, we don’t just implement Zoho—we transform the way your business operates. Our consulting approach focuses on deep understanding, accurate setup, seamless automation, and long-term optimization so your teams work smarter, faster, and with zero friction.

Smart sales CRM to manage leads and improve customer relationships.

All-in-one suite combining CRM, support, marketing, analytics, and automation.

Pipeline-focused, lightweight CRM designed for small teams and startups.

Powerful inventory & order management software for ecommerce and distributors.

Advanced online form builder for capturing leads and syncing data.

No-code integration tool to automate flow between Zoho & third-party tools.

Low-code platform to build custom business apps & complex operations.

Complete HRMS for attendance, leave, policies & performance management.

Live chat, chatbot, and visitor tracking platform to convert leads faster.
Helping businesses streamline operations, automate workflows, and scale efficiently using modern technology platforms like Zoho. With a strong delivery team based in India and a global presence, we support organizations across industries with reliable, process-driven solutions.
By combining strategic thinking, technical expertise, and a deep understanding of business workflows, Xceptive Solution helps organizations build scalable systems that support growth, improve team productivity, and enhance customer experience.
At Xceptive Solution, we don’t just customize Zoho—we help businesses automate smarter.
AMC includes ongoing support, bug fixes, enhancements, reporting updates, and optimization.
Yes. We support both CRM implementations done by us and third-party setups.
Resolution times depend on issue priority and AMC plan, with defined SLAs.
Yes. Minor enhancements and workflow updates are part of AMC support.
Yes. We offer refresher training and onboarding support for new users.
Get instant access to Zoho CRM with expert setup support.